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08/05

ERP Support Assistant

  • Administrative
  • Piraeus
  •  

Published 11 days ago

  • Full time
  •  
  •  

Position Code: ITERP/0524a

Shipping Company based in Piraeus is looking for an ERP Support Assistant to join our team.

Responsibilities:

  • Provide support for the company's Benefit ERP system including troubleshooting, diagnosing, and resolving issues in co-operation with the Software Vendor
  • Work closely with users to understand their needs and provide assistance in using the ERP system effectively
  • Analyze and adapt business needs and processes into existing or new ERP functionality and work-flows
  • Collaborate with the IT team to ensure the smooth functioning of the ERP system
  • Perform regular system maintenance, upgrades, and patches as required
  • Create and maintain documentation for the ERP system and provide training to end-users

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Problem-solving and troubleshooting skills
  • Strong communication and interpersonal skills
  • Fluency in English
  • Ability to work independently and as part of a team

Hands-on experience with Benefit ERP software or other ERP solutions will be considered a plus.